Summary of 2020

For WaveCom, the year 2020 can be considered primarily meaningful and action-packed. In particular, we collectively focused on improving the quality of cloud services, and this also showed positive results. In the second half of the year, the volume of cloud service contracts in the Estonian market increased almost fivefold.

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2020

We successfully navigated the COVID-19 crisis that emerged at the beginning of the year. Our team underwent a significant overhaul, with the addition of highly qualified and certified specialists. We also made significant advancements in service automation through self-service platforms. Additionally, we implemented additional AI applications and functionalities in our innovative data center to monitor our security and availability.

Major milestones in 2020:

  • VMware Cloud Verified Partner Status
  • VMware Advanced Partner Status
  • Renewal of ISO 27001 information security certificate 
  • Growth of cloud service contracts by almost 500%

Updates to the VMware vCloud platform that has become our core service:

  • VMware vSphere 7.0
  • Cloud Directory latest version 10.2 with enhanced functionality
  • Cloud Director Availability latest version 4.1 with enhanced functionality
  • VMware Native Kubernetes clusters
  • Veeam long-term backup
  • App Launchpad 2.0 (creates fast deployment of VMware Cloud Marketplace apps for customers)

Renewed modern storage with about 1Million IOPS capacity.

Let's also look at 2021, where we plan to upgrade our cloud services in the first quarter:

  • New generation VMware NSX-T 3.0 network services
  • Tanzu Kubernetes high availability clusters as a service with network automation based on NSX-T through App Launchpad fast Kubernetes applications provisioning

We plan even more important innovations in self-service and service management at the beginning of the year. In addition to the existing ISO27001 standard, the introduction and certification of the ISO 27017 cloud service provider's information security and availability standard will be an important achievement.

Testimonials

Sander Eentalu

PZU Insurance

"Wavecom fulfills SLA conditions incredibly well. They react fast, we never have any problems.

In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

The know-how of WaveCom’s team on how to create complex technical solutions with highest quality and affordable prices is really remarkable."

Sander Eentalu - manager of IT services

Janno Oja

Excellent business solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Sander Eentalu

PZU Insurance

"Wavecom fulfills SLA conditions incredibly well. They react fast, we never have any problems.

In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

The know-how of WaveCom’s team on how to create complex technical solutions with highest quality and affordable prices is really remarkable."

Sander Eentalu - manager of IT services

Janno Oja

Excellent business solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Sander Eentalu

PZU Insurance

"Wavecom fulfills SLA conditions incredibly well. They react fast, we never have any problems.

In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

The know-how of WaveCom’s team on how to create complex technical solutions with highest quality and affordable prices is really remarkable."

Sander Eentalu - manager of IT services

Janno Oja

Excellent business solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

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