The data center ensures business continuity
In 2018, WaveCom completed a data center with N+2 redundancy and high-quality Schneider Electric and APC new-generation equipment. When building the server center, we followed TIER 3 standards. Data center management and critical processes are automated.
Information security and compliance
In recent years, with rapid growth, we have placed great emphasis on improving the quality of our services and activities. Since 2018, we have implemented the ISO 9001:2015 quality management system for managing our data center. In the summer of 2019, Bureau Veritas assessed our data center and services as compliant with the ISO 27001:2013 information security standard. In 2023, we implemented the ISO 27017 cloud service security standard. We continuously work on developing our systems and have successfully passed annual follow-up audits. Our team has 10 VCP - VMware Certified Professional, 2 VCAP - VMware Certified Advanced Professional, and VCIX - VMware Certified Implementation Expert certifications.
Our customers appreciate our knowledge, fast customer service, and minimal bureaucracy when it comes to partnership. Our hosting and cloud services are generally ready immediately after ordering. From consultation and optimization to questions about the smallest details, we are available for the customer every step of the way.
We have made service management, monitoring, and control as convenient as possible. Our services always come with proactive management and monitoring. In our user-friendly self-service portal, customers can order and modify their service parameters according to their needs. The portal also contains many guides and instructional videos created by us to help configure servers and cloud services step by step, among other things.
Transparent and simple pricing. Fast scalability of services
Our services do not require a long-term fixed commitment contract. Our customers only pay for the resources they actually need and use. Server or service resources can be conveniently and quickly increased or decreased. We offer competitive pricing with top quality. When it comes to custom solutions, their usage cost usually decreases over time and/or their technical capabilities increase regularly.
Our key clients are companies that offer or consume highly available IT services. We are well aware of the needs of the technology and financial sectors and offer relevant SLA conditions. Key clients communicate with our experts in real-time. So far, we have achieved the highest satisfaction in serving key clients. WaveCom's client portfolio includes companies operating in Europe, America, and Asia from a total of 87 countries.
Wavecom's journey in time
2001 – established a wireless fixed network
2005 - VoIP phone service
2011 – data center in Tallinn
2013 - Cloud services
2014 - Acquisition of Tantum Group OÜ
2015 - Acquisition of TorqHost OÜ
2016 - IP call center service
2017 - VMware Cloud cloud service
2018 - Innovative data center
2018 - ISO 9001:2015
2019 - ISO 27001:2013
2020 - First and only VMware Cloud Verified service provider in the Estonia
2021 - VMware Disaster Recovery partner
2022 - Veeam Silver Cloud & Service Provider status
2023 - ISO/EIC 27017:2015